Cookie Notice

Last updated: March 2026

This cookie notice (“Cookie Notice”) explains the different types of cookies and other tracking technologies that may be installed in your browser and/or device while you visit our website or mobile application (“Website/App”). This Cookie Notice applies to customers, visitors, and users of our Website/App. Here we aim to inform you about the cookies and other tracking technologies that may be installed on your browser or device, why we use them, how we may process the information gathered from them, and your privacy rights, including requests for deletion of your personal data.

1. Who We Are

We are epay Conductor, a part of the Euronet Worldwide group of companies. You may find more information about us and our presence in the country you are located by visiting our About page.

2. What Are Tracking Technologies?

Tracking technologies are small data files placed on your device when you visit certain websites. They serve various purposes such as recognizing you as a user, allowing websites to function efficiently, understanding your browsing behavior, and personalizing displayed content. Common tracking technologies include cookies, web beacons (also known as pixel tags), and pixels.

Cookies, being the most common type of tracking technology, are installed and downloaded onto your terminal and/or browser if you have accepted their use or when they are necessary to help us operate our Website/App.

The types of personal data collected by our cookies can be either anonymous or identifiable. Below you will find an explanation of the cookies we use on our Website/App, the personal data such cookies may collect, and their purposes. You can always modify the information collected by cookies and withdraw your consent at any time.

Note: You can access or browse our Website/App without accepting all cookies by adjusting your browser settings. However, disabling some or all cookies may prevent access to certain content or features.

3. How We Use Tracking Technologies

We use tracking technologies in various ways to improve your experience on our Website/App, including:

• Making our websites work, or work more efficiently
• Recognizing you when you return
• Keeping you signed in
• Understanding how you use our site
• Providing information that helps us improve our products and communications with you
• Enhancing the usability of the Website/App
• Working with advertising partners to deliver relevant advertising to you
• Ensuring the legal operation of our business

The kind of information we collect depends on the type of cookie but may include: IP address (masked), page load times, location data (country, region, city), browser language, visit date and time, browser version and plugins, operating system, device identifier, pages viewed, referrer URL, screen resolution, and more.

4. Types of Cookies Used

Cookies used by us are referred to as first-party cookies, while those used by our partners are third-party cookies. We use three types of cookies on our website, classified by their purpose:

Strictly Necessary Cookies

Also known as essential cookies, these are critical to the basic performance of our website. We use them based on our legitimate interest to enable functions like page navigation, authentication and validation, access to secure areas, fraud prevention, and session management. The website cannot function properly without these cookies.

Analytic Cookies

Also known as performance or statistical cookies, these help us understand how you interact with our Website/App. Using first- and third-party cookies, we collect data such as number of visitors and clicks. If you choose not to allow these cookies, we cannot learn how our website is performing and improve your browsing experience.

Third Party Marketing Cookies

These optional cookies allow third parties to create personalized marketing content about our products and services on other websites, apps, and social networks. If enabled, they allow third parties to track your interests and behavior across websites and devices.

5. Cookie Expiration – How Long Are Cookies Stored?

Depending on the term of expiration, cookies can be classified as:

Session Cookies

Temporary cookie files that are erased when you close your browser. They allow users to be recognized within our website during a single session.

Persistent Cookies

Help us remember your information and settings when you visit our site again, so your preferences are retained between visits.

Time-Limited Cookies

Expire after a specific period related to the purpose of the cookie, balancing functionality with privacy.

6. How to Disable Tracking Technologies

Since cookies and similar tracking technologies are stored on your devices, the deletion process varies depending on your device and browser. All browsers allow changes to disable cookie settings, typically located in the “options” or “preferences” menu.

Below are instructions for the most common browsers:

Internet Explorer

In the Tools menu, select “Internet Options”. Click on the Privacy tab to configure privacy with a six-position cursor controlling which cookies will be installed.

Mozilla Firefox

Click the Tools menu, select Options, then the Privacy panel. Choose to use a customized configuration of your browsing history and privacy options.

Google Chrome

Click the menu on the toolbar, select Settings, then “Show advanced options”. In the Privacy section, click Content Settings to configure cookie options.

Safari

Select “Preferences” from the settings menu and open the Privacy tab. Select your desired option in the “Block Cookies” section.

Please note: You may not be able to use certain functions of the Website after disabling cookies. Some features require cookies to function properly.

7. What Happens With the Data Obtained

When the information collected via cookies is considered personal data, we use it in accordance with our privacy policy:

• Strictly necessary cookies: Information is used only for legal and compliance obligations due to the financial nature of our services. Our legal basis is to comply with legal obligations.
• Other personal data: Our legal basis is legitimate interest to avoid misuse of our Website/App and ensure the best possible browsing experience.
• Service usage: If you use our services or log into our App, our legal basis is our contractual obligation to provide requested services.
• Optional cookies: Will only be installed if you give us your consent.
• Third-party marketing cookies: We are not responsible for data collected by third parties. Please contact those third parties for information about their data practices.

8. U.S. Residents

“Do Not Track” Disclosure

Some United States state laws require us to inform you about our approach to “Do Not Track” (DNT) settings in web browsers regarding targeted advertising. Currently, our systems do not recognize or respond to DNT requests. However, you can manage certain tracking by disabling cookies as explained above.

Notice for California Residents

We do not “sell” or “share” personal data as those terms are defined under applicable law. In some instances, service providers and third parties via “Statistic cookies” or “Marketing cookies” may help us analyze the performance of our advertising on third-party websites; however, we cannot identify you through these cookies. You can turn off “Analytical Cookies” and “Marketing Cookies” in your settings.

9. Updates to This Notice

We encourage you to regularly review this Cookie Notice and check the Website/App for any updates. Updates will be published on our Website/App, and by continuing to use our Website/App, you acknowledge this Cookie Notice and any future modifications.

Questions About Cookies?

If you have any questions regarding your preferences or how to disable cookies or other tracking technologies, please reach out to us:

Email: dpo@euronetworldwide.com

Mail: The Data Protection Officer 11400 Tomahawk Creek Parkway, Suite 300 Leawood, KS 66211, United States

For more information about the use of cookies or your privacy rights, please read our Privacy Policy.